Contact Me
DIANE R MARCHESE
diane@wrapattack.net
954-868-2903
Contact It Works
Locations:
It Works World Headquarters
2006 44th Street SE Grand Rapids, MI 49508 (For directions, click here)
Email:
Hours: All Customer Service e-mails are returned within 24 hours or one business day.
The following e-mail addresses are answered by Customer Service representatives:
Distributor Support - repsupport@itworks.net
Customer Support - info@itworks.net
Product Questions - productcoach@itworks.net
Phone:
Contact Information US:
Phone: (616) 281-1900
Field Support/Orders: (616) 281-1900
Field Support/Orders Fax: (888) 711-3760
Contact Information UK:
UK Local: 020 3004 9325 (connects to US customer service)
US Phone: 00 1 616 281 1900
Fax: 00 1 888 711 3760
Most orders will be shipped from our distribution center near London.
For package non-delivery questions please call: 01844 295155
Contact Information Australia:
US Phone: 0011 1 616 281 1900
Fax:0011 1 888 711 3760
Most orders will be shipped from our distribution center near Sydney
For package non-delivery questions please call: 1300 880 484
Customer Service Hours:
Phone Hours
Monday – Thursday: 9:30 a.m. – 6:00 p.m. EST (GMT -5:00)
Friday: 9:30 a.m. – 5:00 p.m. EST (GMT -5:00)
Live Chat Hours
Monday – Thursday: 9:30 a.m. – 6:00 p.m. EST (GMT -5:00)
Friday: 9:30 a.m. – 5:00 p.m. EST (GMT -5:00)
Live Chat
Walk-in Hours (US Only)
Monday – Tuesday: 9:30 a.m. – 5:30 p.m. EST
Wednesday: 9:30 a.m. – 6:00 p.m. EST
Thursday: 9:30 a.m. – 5:30 p.m. EST
Friday: 9:30 a.m. – 5:00 p.m. EST